Following action by the Office for Product Safety and Standards (OPSS), Whirlpool is to recall and replace an estimated 500,000 Indesit and Hotpoint washing machines in January 2020.
The recall will be undertaken by Whirlpool UK Appliances Ltd, which identified a fault in the door interlock in models from the Indesit and Hotpoint brands it owns.
The advice sets out that there is a risk that the door interlocks of Hotpoint Indesit washing machines could overheat during operation on cycles that use the heating element and result in fire. Affected consumers are advised to unplug their machine and register with Whirlpool for a replacement.
Whirlpool, under the recall, consumers with an affected washing machine will be entitled to a free replacement. This will include removal of the affected machine, and the replacement installed, at no cost to the consumer.
This safety announcement and recall follows urgent action by the regulator the Office for Product Safety and Standards (OPSS). OPSS is committed to acting immediately to ensure public safety.
Office for Product Safety and Standards Chief Executive Graham Russell said:
The Office for Product Safety and Standards will closely monitor Whirlpool to ensure the recall is carried out successfully.
Whirlpool state the “Our priority is to keep consumers safe and we urge affected customers to unplug their washing machines” contact Whirlpool and follow its advice.
Whirlpool will be required to provide regular updates to OPSS on progress made in the product recall.
Consumers can contact the Whirlpool helpline on 0800 316 1442 for more information or visit the Whirlpool website for a full list of affected machines.
Follow this link to Check the list of models affected.
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